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Privacy Policy

Privacy Policy for CapitalUnionTrustBank Online Banking

Last Updated: 2010

1. Introduction

Welcome to CapitalUnionTrustBank (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online banking services.

By accessing or using TrustMyOnlineBanking.com (our website and mobile app), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name, date of birth, and contact details (email, phone, address).

  • Government-issued identification (e.g., Social Security Number, passport, driver’s license).

  • Financial information (account numbers, transaction history, credit/debit card details).

  • Login credentials (username, password, security questions).

Non-Personal Information

  • Device information (IP address, browser type, operating system).

  • Cookies and tracking data for analytics and security.

  • Transaction logs and account activity.

3. How We Use Your Information

We use your data to:

  • Verify your identity and prevent fraud.

  • Process transactions and provide banking services.

  • Improve our website, security, and customer support.

  • Comply with legal and regulatory requirements.

  • Send important notices (e.g., security alerts, policy updates).

4. Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third-party vendors assisting in banking operations.

  • Legal Authorities: If required by law (e.g., court orders, fraud investigations).

  • Business Transfers: In case of mergers or acquisitions.

5. Data Security

We implement advanced security measures, including:

  • Encryption (SSL/TLS) for data transmission.

  • Multi-factor authentication (MFA) for account access.

  • Regular security audits to protect against breaches.

6. Your Rights

You may:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Disable cookies in your browser settings.

7. Retention of Data

We retain your information as long as necessary for legal, regulatory, or business purposes.

8. Changes to This Policy

We may update this Privacy Policy periodically. Check the “Last Updated” date for revisions. Continued use of our services constitutes acceptance of changes.

9. Contact Us

For privacy-related inquiries, contact:
CapitalUnionTrustBank Privacy Team
📧 Email: privacy@capitaluniontrustbank.com
📞 Phone: +13313141663
📍 Address: 123 Main Street, Apt 456
New York, NY 10001